Sales Operations

▪ Maintaining Customer Purchase Order and executing in time.
▪ Coordinating with accounts for generating Invoice against each purchase order.
▪ Coordinate with Sales Team.
▪ Update daily report of sales team to Head office
▪ Maintain daily request report
▪ Maintain daily Data Entry report for each individual showrooms
▪ Maintain all daily RV applications report
▪ Maintain & process RV applications to Credit consumer dept.
▪ Make refund requests for selected defaulters
▪ All work executes on “Loan Origination System” (L.O.S)

▪ Attract potential customers by answering product and service questions
▪ Open customer accounts by recording account information
▪ Maintain customer records by updating account information
▪ Resolve product or service problems by clarifying the customer's complaint
▪ Recommends potential products or services to management by collecting customer information and analyzing customer needs
▪ Handling Cash Over Counter & across Account transactions to all over the world dealing with all correspondent and 3rd party banks
▪ Maintain queries request of transactions as per customers
▪ Maintain amendment requests of transactions as per customers
▪ Maintain Refund requests of transactions as per customers
▪ Maintain Stop payment requests as per customers
▪ Maintain daily Updates customer’s information reports
▪ Address customer queries sent by correspondent banks
▪ E-Mails to Support Centre & Management authorities
▪ Maintain Complaint Follow-up
▪ Maintain Stop payment Follow-up
▪ Make immediate Refunds
▪ Maintain Refunds Follow-up
▪ Authenticate the Identification
▪ Ensure authentication of funds receiver
▪ Preparation of Daily Transaction Reports
▪ Preparation of Daily posts
▪ Maintaining daily refunds reports
▪ Maintain daily New Customer Reports
▪ Contributes to team effort by accomplishing related results as needed